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Privacy Policy

Last updated: February 9, 2026

This Privacy Policy describes how Lexis Academy collects and uses your personal information. We are committed to protecting your privacy and handling your data responsibly. We understand that privacy is important to our students and visitors, and we take the protection of your personal information seriously.

Information We Collect

We collect information in various ways to provide you with the best learning experience possible. When you register for our courses, we collect your name, email address, phone number, and learning preferences. We also gather information about your educational background and English proficiency level to personalize your learning path.

As you use our platform, we automatically collect usage data including pages visited, time spent on lessons, progress through course materials, and interaction patterns with our learning resources. We also collect technical information such as your device type, browser type, operating system, and IP address to ensure our website functions properly and securely.

Additionally, we may collect payment information when you purchase courses or services. This information is processed securely through trusted payment providers and we do not store full payment card details on our servers.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our English grammar and writing skills courses. Your personal data helps us deliver personalized learning experiences tailored to your specific needs and learning pace. We analyze your progress to recommend relevant lessons, exercises, and materials that will help you improve your writing skills and master English grammar fundamentals.

We use your contact information to communicate with you about your courses, send course updates, answer your questions, and provide customer support. We may also send you educational content, course recommendations, and notifications about new features or improvements to our platform.

Your usage data helps us understand how our courses are being used, identify areas for improvement, and develop new content that addresses common learning challenges. We use technical information to maintain website security, prevent fraud, and ensure our platform is accessible to all users.

Your Rights and Choices

You have the right to access, correct, update, or delete your personal information at any time. You can request a copy of all the data we hold about you and understand how we use it. We will provide this information within thirty days of your request. If you find that any of your information is inaccurate or incomplete, you can ask us to correct it.

You have the right to opt out of marketing communications at any time. If you no longer wish to receive promotional emails or course recommendations, you can unsubscribe using the link in any email we send you, or contact us directly with your request. This will not affect our ability to send you important service-related announcements.

You can also choose to restrict how we use your information for certain purposes. We will respect your privacy choices and continue to provide our services while honoring your preferences regarding data usage and communications.

Cookies and Tracking Technologies

We use cookies to enhance your browsing experience and understand how you interact with our website. Cookies are small text files stored on your device that help us remember your preferences, keep you logged in, and track your progress through our courses. Essential cookies are necessary for our website to function properly and provide the learning platform services you expect.

Performance cookies help us understand how visitors use our site, which pages are most popular, and where users encounter difficulties. This information helps us improve our content, user interface, and overall learning experience. Analytics cookies allow us to measure the effectiveness of our courses and identify areas for enhancement.

You can control cookie settings through your browser preferences. Most browsers allow you to refuse cookies or alert you when cookies are being sent. However, blocking certain cookies may affect your ability to access some features of our platform and progress through courses effectively. For more detailed information about how we use cookies, please refer to our separate Cookie Policy.

Data Security

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our website uses encryption technology (SSL/TLS) to secure data transmitted between your device and our servers. We maintain secure servers with firewalls and intrusion detection systems to prevent unauthorized access to our databases.

We limit access to personal information to employees, contractors, and service providers who need access to perform their job functions and have agreed to maintain the confidentiality of this information. Regular security audits and assessments help us identify and address potential vulnerabilities in our systems.

While we take reasonable precautions to protect your data, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, but we are committed to maintaining the highest standards of data protection and security practices.

Third-Party Services

We may work with third-party service providers to deliver our courses and services more effectively. These providers may include payment processors, email service providers, analytics services, and hosting providers. We only share the personal information necessary for these providers to perform their services on our behalf.

All third-party service providers are required to maintain the confidentiality and security of your personal information and use it only for the purposes we specify. We carefully vet all service providers to ensure they meet our privacy and security standards before we share any of your data with them.

We do not sell, trade, or rent your personal information to third parties for marketing purposes. Your information will not be shared with unrelated companies unless required by law or with your explicit consent.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes to how we collect or use your information, we will notify you by email or by posting a prominent notice on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Your continued use of our platform after any changes have been made constitutes your acceptance of the updated Privacy Policy. If you do not agree with any changes, you have the right to request deletion of your account and personal information.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us using the information below:

Email: [email protected]

Phone: +60 3 7728 5419

Address: Jalan Merdeka 47, Petaling Jaya, 46050, Malaysia

We will respond to your privacy inquiries within seven business days and work with you to resolve any concerns you may have about how we handle your personal information.